Pathways to Employee Retention: The Role of Perceived Support, Work Environment, and Organizational Commitment
DOI:
https://doi.org/10.58932/MULE0020Keywords:
Perceived organizational support, work environment, organizational commitment, employee retention, nursing sector, PakistanAbstract
Employee retention is a pressing challenge for healthcare organizations facing nurse shortages and high turnover costs. This study examines the influence of perceived organizational support (POS) and work environment (WE) on employee retention (ER), with organizational commitment (OC) as a mediator, among nurses in private hospitals in Punjab, Pakistan. Guided by social exchange theory, data were collected from 413 nurses using a structured survey and analyzed through regression and mediation techniques. Findings show that POS and WE significantly enhance retention, with OC partially mediating the WE–ER link but not the POS–ER relationship. These results suggest that while supportive environments foster commitment and retention, organizational support directly drives retention. The study contributes to employee retention literature in the healthcare context of Pakistan and offers practical insights for hospital administrators and policymakers to promote workforce sustainability.
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