Comparative Analysis of Work Environment and Employee Performance in Maritime Industry Study of National Association of Government Approved Freight Forwarders

Authors

  • Dr. Lawal, Kamaldeen A.A National Open University of Nigeria
  • Alimi Shakirat Adeoye Nigerian Army University Biu
  • Dr. Kaltume Mohammed Kamselem Bayero University Kano
  • Dr. Wonah Lovely University of Education, Rumuolumeni, Port Harcourt

DOI:

https://doi.org/10.58932/MULG0031

Keywords:

Work Environment, Employee, Performance, Maritime Industry, Freight Forwarders

Abstract

This study compared the relationship between work environment and employee performance within the maritime industry, focusing on National Association of Government Approved Freight Forwarders (NAGAFF) members operating at Tincan Island Seaport and Apapa Wharf Seaport in Nigeria. Employing a mixed-methods approach, the research utilized primary data collected. The study identified significant differences between the two seaports. Findings reveals that Tincan Island Seaport shows was more conducive work environment, characterized by stronger collaboration, skill development opportunities, and employee recognition Additionally, Tincan Island Seaport boasts a more efficient and user-friendly E-transaction system, contributing to streamlined processes and reduced errors. This finding highlights the growing significance of technological advancements in enhancing operational effectiveness within the maritime sector. Furthermore, the study underscored the crucial role of organizational culture and leadership in shaping employee commitment. Tincan Island Seaport's perceived positive culture and effective leadership practices were associated with higher employee commitment, reinforcing established theories on their impact. Finally, the study acknowledged the influence of environmental initiatives on employee satisfaction, with Tincan Island Seaport's efforts in this regard contributing more positively to employees' well-being. This study provides valuable insights into the complex interplay between work environment, E-transaction systems, organizational culture, environmental initiatives, and employee performance within the maritime industry.

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Published

30-06-2024

How to Cite

Kamaldeen A.A, D. L., Adeoye, A. S. ., Kamselem, D. K. M. ., & Lovely, D. W. . (2024). Comparative Analysis of Work Environment and Employee Performance in Maritime Industry Study of National Association of Government Approved Freight Forwarders. Journal of Nautical Eye and Strategic Studies, 4(1), 21–54. https://doi.org/10.58932/MULG0031

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Section

Articles